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	Home > Support :: FAQ's Open: Printer friendly version OVERVIEW   What is a cash drawer? A cash drawer provides a means of temporarily storing cash during and between POS transactions. APG's cash drawers are constructed of sturdy steel, utilize durable drawer slides, and come equipped with a four function lock. How do I use my cash drawer? A cash drawer will open when properly connected to a host device such as a computer or Point of Sale receipt printer capable of supporting a cash drawer. The drawer may also include a means of reporting its status, opened or closed, back to the host device. A till is also included inside the drawer. The till has divided areas for separating various bill and coin denominations and other types of transaction media. Your cash drawer can rest on a counter top and act as a foundation for other POS equipment (including monitor, receipt printer, and keyboard). It can also be mounted under the counter with APG's Under Counter Mounting Brackets. This can free up additional counter space. How do I use the media slots and media storage area? Many styles of APG drawers include slots in the front of the drawer and space below the till inside the drawer to store various types of transaction media. Software may be written to take advantage of this feature by disabling the opening signal to the cash drawer when a non-cash transaction is taking place. How should I use/manage my cash drawer keys? Each cash drawer is shipped with two keys on a ring for the user's convenience. Keys are intended typically for the store manager(s) to enhance security. APG recommends the removal of the key from the lock in normal operation. Leaving the key in the lock allows the possibility of the key being broken off in the lock. What are the four lock functions? How can they be utilized? locked closed - cash drawer may not be opened by an electrical signal from the host device. Use this when it is necessary to be away from the drawer for only a short period. online (opens electronically) - normal operating orientation of the key when the drawer is driven by the host device. manual open - allows manual access to the contents of the cash drawer. locked open - cash drawer cannot be latched closed. Use when the retail environment is closed and the contents of the cash drawer have been removed. The cash drawer is a less-attractive target when it is left open and empty its contents removed. SOFTWARE   What drivers are available for my cash drawer? APG provides no drivers for cash drawers that connect to printers. Refer to the printer manufacturer for drivers for the cash drawer device. The APG website provides OPOS-drivers and demonstration utilities for various direct PC-connect interfaces. See the Software Drivers section for the latest, most up-to-date information and utilities. What are OPOS drivers and how do I use them? For OPOS-compliant applications, the user must configure and specify a device name for the cash drawer during installation. Consult the OPOS documentation for additional assistance. Which cash drawers are OPOS/UPOS compliant? APG's OPOS Application Developer's Kit supports the following models: Model 182 ParallelPRO™ Interface Model 212A Smart SerialPRO® Interface Model 484A SerialPRO® II Interface Model 554 HID-compliant USBPro Interface Many other legacy direct PC-connect interfaces may also be supported by these OPOS drivers. Contact APG Technical Support for additional assistance for your specific application. OPOS drivers for printer driven drawers are available from the printer manufacturer. Does APG have JPOS drivers for my cash drawer? Yes. APG has JPOS drivers for IBM Java and Sun Java for many of its direct PC-connect interfaces. Download them from our Software Drivers page. Can I get Visual Basic code examples to open my cash drawer? Contact the APG Technical Support Team for assistance. Where do I put the cash drawer opening code in my software? Consult the software documentation. Typically, the opening code is placed in a field or series of fields under a Configuration, Utilities, or Setup portion of a software package. ELECTRICAL   How can I test to make sure my Model 212A cash drawer is working independently of my POS software? To open your drawer using DOS, BASIC, or Visual Basic, follow the instructions on page 2 of your "Model 212A Smart SerialPRO® Interface User's Guide". You should have received a copy of the User's Guide with your cash drawer or download: Smart SerialPRO® Programmable Serial User's Guide How can I configure my Model 212A cash drawer to report the opened/closed status? The cash drawer can be configured to report drawer status on Clear To Send (CTS) or Ring Indicator (RI). See the "Model 212A Smart SerialPRO® Interface User's Guide" page 3, Figure 4. You should have received a copy of the User's Guide with your cash drawer or download: Smart SerialPRO® Programmable Serial User's Guide How do I connect the DB-25 female connector on my 212A cable to the DB-9 male serial port connector on my computer? APG provides a port adapter with the cash drawer that changes cable from a 25-pin to a 9-pin connector. For pinout information on that adapter, download: Smart SerialPRO® Programmable Serial User's Guide Can I share the port driving my PC-connect cash drawer with other serial devices? 484A Serial Interface - No. The 484 interface is intended to be the only device on the serial, RS-232 communication port. 212A Serial Interface - Yes. A Y-cable is included with the drawer. Configure the drawer to open on a specific ASCII character. Connect the second device into the AUX device connector on the cash drawer cable and allow device to control all hardware handshake functions by removing all jumpers on jumper header J1. Set the 2nd drawer to open on a different character. See the User's Guide for more information. 182 Parallel Interface - Yes. A Y-cable is included with the drawer. Set cash drawer DIP switches to shared port mode: DIP switch bank A switch #1 to OFF position. Connect the second device into the AUX device connector on the cash drawer cable. Set the 2nd drawer to open on a different character. See the User's Guide for more information. Does the 182 parallel cash drawer provide open/closed status to the PC? No. My 182 parallel interface cash drawer shares a port with a laser printer. Why does the cash drawer fail to open consistently? In some instances, the printer driver for laser printers can interfere with the data communication directed to the parallel port by a software application to open the cash drawer. In those situations, it may be best to separate the printer from the cash drawer and operate each on their own parallel port. How can I make one cash drawer work with multiple PCs/host devices? While on the surface this may seem to be an attractive option, there are inherent cash management concerns when several cashiers share a cash drawer. Serial or Parallel Interface Cash Drawer With multiple PCs connected on a network in a Windows environment, configure the drawer as a Generic/Text Only printer on the PC supporting the drawer. "Print" the opening commands from the other PCs to the cash drawer. Connect the drawer to an IP node (e.g. HP Jet Direct External Print Server) and connect the IP node device to the Ethernet network. How can I configure two printer-connect cash drawers on my point of sale printer? Many point of sale receipt printers have the ability to open two cash drawers. APG offers the cable kits needed to do this. Contact our sales or technical support team for more information. In many cases, a point of sale receipt printers can open two cash drawer but can only sense the open/closed state of one drawer. Consult the printer documentation or contact the APG technical support team for more information. What is my cash drawer opening code? POS software programs must generate a series of ASCII characters to open the cash drawer. Different cash drawer configurations require different opening codes. a) Printer-driven The cash drawer opening sequence is printer specific. Refer to your printer manufacturer's documentation for opening sequence. Some test examples are shown below: Sample Opening Code for ESC/POS® compliant printer in Visual Basic The first step in enabling RS-232 serial communication in Visual Basic is to install the Microsoft COM ActiveX control into the Components Toolbar then add MSCOMM to the form. Sample code: MSComm1.CommPort = 1 ' Define COM1 as port to be opened MSComm1.PortOpen = True ' Open the serial port MSComm1.Settings = "9600,n, 8,1" ' Define the communication parameters per printer specifications MSComm1.Output = CHR$(27) & CHR$(112) & CHR$(48) & CHR$(40) & CHR$(40) Sample Opening Code for Star Micronics printer in Visual Basic Printer I/F - Transmits cash drawer opening sequence to Star Micronics standard code: MSComm1.CommPort = 1 ' Define COM1 as port to be opened MSComm1.PortOpen = True ' Open the serial port MSComm1.Settings = "9600,n, 8,1" ' Define the communication parameters per printer specifications MSComm1.Output = CHR$(7) b) Serial/Parallel driven (484A/212/182) The opening code sequence must match the DIP switch settings on the bottom of the drawer. The cash drawer manual includes instructions on how to interpret and set the DIP switches. For a copy of the 484 Manual, download: SerialPRO® II Dedicated Serial User's Guide For a copy of the 212 manual, download: Smart SerialPRO® Programmable Serial User's Guide For a copy of the 182 manual, download: ParallelPRO™ Programmable Parallel User's Guide Here are examples using factory default switch settings for the interfaces listed above: 212A or 484A Serial Interface MSComm1.CommPort = 1 ' Define COM1 as port to be opened MSComm1.PortOpen = True ' Open the serial port MSComm1.Settings = "9600,n,8,1" ' Define the communication parameters per printer specifications MSComm1.DTREnable = True ' Turn DTR high ' Recommend that DTR remain high during entire session MSComm1.RTSEnable = True ' Turn RTS high ' Recommend that DTR remain high during entire session If (MSComm1.DCDHolding = True and MSComm1.DSRHolding = True) Then . . . ' Cash drawer is attached and detected by host. ... MSComm1.Output = chr$(91);chr$(91) ' Transmits ASCII character dec 91 to open cash drawer ... If MSComm1.CTSHolding = True Then ' Cash drawer is closed if CTS drawer status reporting is enabled ... If MSComm1.CTSHolding = False Then ' Cash drawer is open if CTS drawer status reporting is enabled 182 Parallel Interface - Transmits cash drawer opening sequence to 182 interface set to default switch settings: Open "LPT1:" For Output As #1 Print #1, Chr$(91); Chr$(91) Close #1 What is the pinout of my cash drawer cable? 182 Parallel Interface Cable available in APG Kit No. PK-182-1 Note: the AUX Device connector included on the cash drawer cable to serve as a pin-to-pin extension of the parallel port to provide support of a second parallel device on the same port as the drawer. Refer to: doc no. M-23G-001.PDF 212A Serial Interface Cable available in APG Kit No. PK-212-1 Note: the AUX Device connector included on the cash drawer cable to serve as a pin-to-pin extension of the serial port to provide support of a second parallel device on the same port as the drawer. Refer to: doc no. M-23G-002.PDF 320 Interface Cable Available in APG Kits Connectivity Guide (M-43-031) (36k) Cable Pinout (M-43-015) (19k) MECHANICAL   Lock Repair or Replacement Contact APG for replacement keys or lock kits. View the Series 100, Series 4000, and Series 6000 cash drawer lock replacement instructions: doc. no M-23G-005.PDF View the Classic cash drawer lock replacement instructions: doc. no. M-8ASSY.PDF View the Vasario cash drawer lock replacement instructions: doc. no. V-23G-LOCK.PDF Slide Maintenance or Replacement View the Series 100, 4000, 6000, Classic cash drawer slide maintenance instructions: doc. no. M-23G-003.PDF Till Cover Application How do I decide which locking till cover fits my till? Refer to the Cash Drawer Till and Till Cover application guide: doc. no. M-23G-004.PDF WEBSITE   When I print a page from your website, why is it cut off on the right-hand side? Certain browsers do not scale down text and image widths when printing. If you experience a cutoff on the right-hand side of your printouts, we recommend you print the page in Landscape format. If you are unsure how to do this, consult your operating system or web browser help files.

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